Frequently Asked Questions

Browse our safari packages, select your preferred option, and click 'Enquire' or 'Book Now'. Our team will respond within 24 hours with a personalised quote and itinerary.

We accept international credit/debit cards (Visa, Mastercard) through PesaPal and DPO payment gateways. Bank transfers are also available for larger bookings.

Cancellations 60+ days before departure receive a full refund minus admin fees. 30-59 days: 50% refund. Under 30 days: non-refundable. We strongly recommend travel insurance.

Yes. All payments are processed through internationally certified payment gateways (PesaPal/DPO) with bank-level encryption. Your funds are held securely until your safari is confirmed.

Neutral-coloured clothing (khaki, olive, tan), comfortable walking shoes, a warm layer for early morning game drives, sunscreen, insect repellent, binoculars, and a camera with a zoom lens.

Yes. Safari travel in East and Southern Africa is very safe when booked with reputable operators. Our verified operators follow strict safety protocols, and our guides are trained in first aid and wildlife behaviour.

The dry season (June-October) is ideal for wildlife viewing as animals gather around water sources. The Great Migration in the Serengeti/Mara peaks July-October. Green season (Nov-May) offers lower prices and lush landscapes.

Most nationalities can obtain visas on arrival or via e-visa for Tanzania, Kenya, Rwanda, and Uganda. South Africa has specific visa requirements depending on nationality. We'll advise during booking.

Yellow fever vaccination is required for East Africa. We recommend consulting your travel doctor 6-8 weeks before departure for advice on malaria prophylaxis, hepatitis A/B, typhoid, and other region-specific recommendations.

Yes, comprehensive travel insurance is mandatory. Your policy should cover medical evacuation, trip cancellation, and personal belongings. We can recommend specialist safari travel insurance providers.

Exclusive Africa Safaris is part of the Inspiration Africa network — East Africa's trusted safari booking platform based in Arusha, Tanzania. We connect travellers with verified local operators across 6 African countries.

Yes. Every operator on our platform undergoes a thorough vetting process including licence verification, vehicle inspection, guide certification checks, and customer review analysis. We maintain ongoing quality standards.